Confidentiality Policy

Confidentiality Policy

1. Introduction

Hectelion SA, a Swiss public limited company headquartered at Chemin du Rionzi 15, 1052 Le Mont-sur-Lausanne (Vaud, Switzerland), is committed to protecting the privacy of its clients, visitors, and partners in accordance with the Swiss Federal Data Protection Act (FADP) and, where applicable, the European General Data Protection Regulation (GDPR).

This privacy policy describes the types of personal data we collect, how they are used, stored, and protected, as well as your rights in this regard.

2. Data Controller

Hectelion SA
Chemin du Rionzi 15
1052 Le Mont-sur-Lausanne – Suisse
Phone : +41 78 900 44 39

Website : www.hectelion.com
E-mail : aristide.ruot@hectelion.com

3. Personal Data Collected

We only collect the data necessary for the proper execution of our services, including:

  • Identification data: name, surname, company, position, country, canton, email address, and phone number.
  • Données liées à la facturation et à l’inscription : adresse postale, informations de paiement (gérées exclusivement par Stripe).
  • Form data: information provided when contacting us, registering for a training session, requesting a meeting, or downloading a publication.
  • Technical data: IP address, device type, browser, visit duration, and pages visited (via Google Analytics).

4. Purpose of Processing

Your data may be used to:

  • Process contact or meeting requests
  • Manage training registrations
  • Send confirmations and invoices
  • Improve the user experience on the website
  • Analyze website traffic and performance
  • Communicate professional updates, news, or information related to our services

No data is used for advertising purposes without your explicit consent.

5. Legal Basis for Processing

In accordance with the FADP and the GDPR, the processing of your data is based on:

  • Your explicit consent (forms, registrations, contact requests)
  • The performance of a contract (training, engagement, meeting)
  • Compliance with a legal obligation
  • The legitimate interest of Hectelion SA (website traffic analysis and continuous service improvement)

6. Cookies and Analytics Tools

6.1 Google Analytics

The website uses Google Analytics, an audience measurement service provided by Google LLC (United States).
Cookies are used to analyze website traffic and understand how users interact with the pages.

The data collected are anonymized as much as possible and do not directly identify any individual.
You may disable cookies in your browser settings or via the consent banner.

6.2 Google Business

The website uses Google Business (business profile) to facilitate contact, customer reviews, and local visibility.
When interacting via Google (booking, call, message), data are processed according to Google’s privacy policy.

6.3 Other Functional Cookies

Strictly necessary cookies may be used to ensure the proper functioning of the site, such as managing sessions, forms, or payments.

7. Data Hosting

Website www.hectelion.com

InfomaniakNetwork SA
Avenue de la Praille 26, 1227 Carouge (GE), Suisse
Phone: +41 22 820 35 44

The servers are located in Switzerland, ensuring a high level of security and compliance with the FADP..

8. Subcontractors and Data Recipients

Your data may be transmitted only to third-party providers essential for the provision of our services, including:

  • Stripe (secure online payments)
  • Google LLC (Analytics, Business)
  • Infomaniak SA (hosting)

These service providers are bound by confidentiality obligations and process data solely within the framework defined by Hectelion SA.
No data is sold or transferred to third parties for commercial purposes.

9. Data Retention Period

Data are retained only for as long as necessary for the purpose for which they were collected:

  • Contact data: 24 months after the last exchange
  • Billing data: 10 years, in accordance with Swiss legislation
  • Analytical data (cookies): according to the retention period defined by Google Analytics (maximum 26 months)

10. Sécurité des données

Hectelion SA implements appropriate technical and organizational measures to protect data from unauthorized access, loss, destruction, or disclosure.Access to data is strictly limited to authorized personnel.

11. Your Rights

In accordance with the FADP and the GDPR, you have the following rights:

  • Right of access to your data
  • Right to rectification
  • Right to erasure (right to be forgotten)
  • Right to object to processing
  • Right to data portability
  • Right to withdraw consent at any time

To exercise these rights, please contact:

📧 aristide.ruot@hectelion.com

12. Data Transfer Outside Switzerland / EU

Certain service providers (e.g., Google, Stripe) may transfer data to third countries.Such transfers are carried out only to countries ensuring an adequate level of protection or under standard contractual clauses approved by the European Commission.

13. Changes to the Privacy Policy

Hectelion SA reserves the right to modify this policy at any time to reflect legal, technological, or organizational developments.The most recent version is always available at www.hectelion.com

14. Contact

For any questions regarding privacy or your personal data, please contact:
Hectelion SA
Chemin du Rionzi 15
1052 Le Mont-sur-Lausanne – Suisse
📧 aristide.ruot@hectelion.com

© 2025 Hectelion SA — All rights reserved. Policy compliant with the Swiss Federal Data Protection Act (2023) and the EU General Data Protection Regulation (EU 2016/679).